UpSkill Institute Digital Business Transformation Certificate

Graduate students sitting in classroom listening to instruction

Jacksonville University & Coastal CloudWhy Choose Our Program?

The Jacksonville University UpSkill Institute and Coastal Cloud, a consulting firm and only platinum Salesforce Consulting Partner in Florida, are partnering for a 15-week Digital Business Transformation Certification program. Designed in close collaboration with industry professionals, participants in the certificate program will engage in applied projects, learn the Salesforce Customer Relationship Management (CRM) system, and consider how to enhance their own interpersonal skills to be effective technology change agents. 

By partnering with Coastal Cloud, the Digital Business Transformation Certification program will bring real data into the cases found throughout the program. Participants will have multiple projects where they can experience and learn how to use technological tools, such as Salesforce, to analyze data and make practical business decisions. 

This continuing education opportunity allows for current students to earn college credit or non-students to earn a certification through UpSkill.

"Coastal Cloud a Salesforce partner"

UpSkill institute

This course is currently not accepting applications. To view more courses offered by Jacksonville University's UpSkill Institute, please visit our wesbite.

VISIT OUR WEBSITE

Graduate student studying at computer

Program Content

The Digital Business Transformation Certification program will consist of four courses:

  • Leading Organizational Change
  • Applied Business & Economic Analysis
  • Introduction to Business Analytics
  • Salesforce

Salesforce is the world's #1 customer relationship management (CRM) platform with applications focused on sales, customer service, marketing automation, analytics, and application development. Participants of the Digital Business Transformation Certification program will learn the functions that business users are asked to perform, including customer engagement, collaboration, operations, and data reporting. By the end of the program, students will be prepared to be business users in Salesforce.

Growing Opportunities in Cloud-Related Technologies

As companies make the shift into remote work and build out digital HQs, they are looking to cloud-based technologies to support this great change in structure. The International Data Corporation (IDC) reported that cloud-related technologies accounted for 27% of digital transformation IT spending in 2021 with a 10% increase within the next four years. Digital technologies, such as Salesforce, are playing an instrumental part in helping organizations make the shift from paper to spreadsheets to smart applications.

9.3 MillionJobs created worldwide by 2026 from the growth of Salesforce and its ecosystem of partners
37%Growth in digital technologies by 2026 per the International Data Corporation (IDC)
$1.3 TrillionNew business revenues created worldwide through Salesforce and its partner ecosystems
Sara Hale, Coastal Cloud Co-Founder and Managing Partner

​​“We are so excited to expand Coastal Cloud’s presence in Jacksonville, bringing high paying jobs to the Northeast Florida area. This new certificate program allows us to continue to grow our partnership with Jacksonville University, connecting students to jobs in technology and helping to build a cloud-based career pipeline for graduates.”

Sara HaleCoastal Cloud Co-Founder and Managing Partner

Improving Business. Improving Lives.JU | Coastal Cloud

Jacksonville University and the UpSkill Institute at JU are proud to partner with Coastal Cloud for the Digital Business Transformation Program. Coastal Cloud is a Salesforce Multi-Cloud Expert Partner that provides consulting, implementation, and managed services to businesses, nonprofits, and the public sector. Founded in 2012, the company offers insight and expertise to a wide variety of industries, including communications and media, healthcare, high-tech, manufacturing, private equity, and more. Coastal Cloud has earned a 5/5 customer satisfaction rating on the Salesforce AppExchange and is the #1 rated consulting partner on G2Crowd.com. For more information about Coastal Cloud, visit their website.

Coastal Cloud team posing with graphic overlay of awards

Continuing Education Opportunities

Our schedule of continuing education opportunities at Jacksonville University is being updated. If you have any questions about any upcoming opportunities, please reach out to us at upskillinstitute@ju.edu.

Contact Information UpSkill Institute

Howard Administration Building
Jacksonville University
2800 University Blvd N
Jacksonville, FL 32211


Email: upskillinstitute@ju.edu

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