Support Guides
| Student Guides | |
| Accessing Grades in the Gradebook | .PDF Guide |
| Accessing Professor Comments | .PDF Guide |
| Blackboard Collaborate Sharing Issues with Using an Apple Computer with Catalina OS Version | .PDF Guide |
| Creating a Student Group for Project Collaboration | .PDF Guide |
| Directions to Access, Create, and Edit a Student Portfolio | .PDF Guide |
| Kaltura Media Uploading and Embedding | .PDF Guide |
| Podcast and Audio Recording | .PDF Guide |
| Uploading a Video for an Assignment | .PDF Guide |
| Troubleshooting Blackboard Manual for Students | .PDF Guide |
| Kaltura Media Usage with Video - Ultra | .PDF Guide |
| Student Ultra Overview - Interactive | Link |
| How do I update pronouns on my profile page? | .PDF Guide |
| How do I submit an assignment? (Institutional Page) | .PDF Guide |
| How do I take a quiz? (Institutional Page) | .PDF Guide |
| How do I post to a discussion posting? (Institutional Page) | .PDF Guide |
| How do I reply to a peer's discussion posting? (Institutional Page) | .PDF Guide |
| How do I see my grades? (Institutional Page) | .PDF Guide |
| TurnItIn | |
| Self-Guided Demo: Student experience | Link |
| Student guide: Understanding the Turnitin Similarity Report: The new experience | Link |
| Slides to introduce the new report to students | LInk |
| Understanding the Turnitin Similarity Report: The new experience for students (video) | LInk |
| Understanding text similarity for students: Enhanced similarity report (video) | LInk |
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ACCESSING BLACKBOARD
Blackboard is configured to use your JU username and password. This is the password that students and instructors use to login to WebAdvisor, Jacksonville University computers, e-mail and many more systems on campus. Students should access their Blackboard courses logging into MyJU, then clicking on the Blackboard link under their course listings or in the Application section of their MyJU page. Google Chrome and Firefox are the recommended browsers for access Blackboard. Once you access the Blackboard page, click on the Courses link to view your courses.
BLACKBOARD SUPPORT
Jacksonville University offers 24 X 7 Blackboard Support.
The Blackboard Help & Support Site for Students at Jacksonville University will help
you use your Blackboard courses and help answer some of your questions.
24 X 7 Support
call 844-348-1615