Support Guides

Student Guides  
   
General Blackboard  
Accessing Overall Course Grades and Individual Assignment Grades - Updated 3/25 .PDF Guide
Accessing Professor Feedback - Updated 3/25 .PDF Guide
Directions to Access, Create, and Edit a Student Portfolio - Updated 3/25 .PDF Guide
How do I update pronouns on my profile page? - Updated 3/25 .PDF Guide
Troubleshooting Blackboard Manual for Students - Revision Coming Soon... .PDF Guide
Student Ultra Overview - Interactive - Updated 3/25 Link
Uploading an Assignment - Updated 3/25 .PDF Guide
   
Creating a Student Group for Project Collaboration .PDF Guide
   
Kaltura  
Adding a Video Entry to an Assignment/Discussion Board Using Kaltura Media - Updated 3/25 .PDF Guide
Kaltura Media Usage with Video - Revision Coming Soon... .PDF Guide
Recording Video using the Desktop Version of Kaltura Capture - Updated 3/25 .PDF Guide
   
Podcast  
Podcast and Audio Recording .PDF Guide
   
Insitution Page  
How do I submit an assignment? (Institutional Page) .PDF Guide
How do I  take a quiz? (Institutional Page) .PDF Guide
How do I post to a discussion posting? (Institutional Page) .PDF Guide
How do I reply to a peer's discussion posting? (Institutional Page) .PDF Guide
How do I see my grades? (Institutional Page) .PDF Guide
   
TurnItIn   
Self-Guided Demo: Student experience Link
Student guide: Understanding the Turnitin Similarity Report: The new experience Link
Slides to introduce the new report to students LInk
Understanding the Turnitin Similarity Report: The new experience for students (video) LInk
Understanding text similarity for students: Enhanced similarity report (video) LInk
   
   

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Please use the following guides to help with common Blackboard questions.

ACCESSING BLACKBOARD

Blackboard is configured to use your JU username and password. This is the password that students and instructors use to login to WebAdvisor, Jacksonville University computers, e-mail and many more systems on campus. Students should access their Blackboard courses logging into MyJU, then clicking on the Blackboard link under their course listings or in the Application section of their MyJU page. Google Chrome and Firefox are the recommended browsers for access Blackboard. Once you access the Blackboard page, click on the Courses link to view your courses.

 BLACKBOARD SUPPORT

Jacksonville University offers 24 X 7 Blackboard Support.
The Blackboard Help & Support Site for Students at Jacksonville University will help you use your Blackboard courses and help answer some of your questions.

24 X 7 Support
call 844-348-1615

Blackboard Help