Support Guides
| Student Guides | |
| General Blackboard | |
| Accessing Overall Course Grades and Individual Assignment Grades | .PDF Guide |
| Accessing Professor Feedback | .PDF Guide |
| Directions to Access, Create, and Edit a Student Portfolio | .PDF Guide |
| How do I update pronouns on my profile page? | .PDF Guide |
| Troubleshooting Blackboard Manual for Students - Revision Coming Soon... | .PDF Guide |
| Student Ultra Overview - Interactive | Link |
| Uploading an Assignment | .PDF Guide |
| Creating a Student Group for Project Collaboration | .PDF Guide |
| Kaltura | |
| Adding a Video Entry to an Assignment/Discussion Board Using Kaltura Media | .PDF Guide |
| Kaltura Media Usage with Video - Revision Coming Soon... | .PDF Guide |
| Recording Video using the Desktop Version of Kaltura Capture | .PDF Guide |
| Podcast - Revision Coming Soon... | |
| Podcast and Audio Recording | .PDF Guide |
| Insitution Page | |
| How do I submit an assignment? (Institutional Page) | .PDF Guide |
| How do I take a quiz? (Institutional Page) | .PDF Guide |
| How do I post to a discussion posting? (Institutional Page) | .PDF Guide |
| How do I reply to a peer's discussion posting? (Institutional Page) | .PDF Guide |
| How do I see my grades? (Institutional Page) | .PDF Guide |
| How do I upload and use a OneDrive file in Blackboard? | .PDF Guide |
| TurnItIn | |
| Self-Guided Demo: Student experience | Link |
| Student guide: Understanding the Turnitin Similarity Report: The new experience | Link |
| Slides to introduce the new report to students | LInk |
| Understanding the Turnitin Similarity Report: The new experience for students (video) | LInk |
| Understanding text similarity for students: Enhanced similarity report (video) | LInk |
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ACCESSING BLACKBOARD
Blackboard is configured to use your JU username and password. This is the password that students and instructors use to login to WebAdvisor, Jacksonville University computers, e-mail and many more systems on campus. Students should access their Blackboard courses logging into MyJU, then clicking on the Blackboard link under their course listings or in the Application section of their MyJU page. Google Chrome and Firefox are the recommended browsers for access Blackboard. Once you access the Blackboard page, click on the Courses link to view your courses.
BLACKBOARD SUPPORT
Jacksonville University offers 24 X 7 Blackboard Support.
The Blackboard Help & Support Site for Students at Jacksonville University will help
you use your Blackboard courses and help answer some of your questions.
24 X 7 Support
call 844-348-1615